Q and A
Q: Do I need a specific license?
A: No just a valid driver’s license is required

Q: How do I get started?
A: Go to the rental you are interested in, then check available dates then go to the bottom of page and fill out PayPal and submit. Once security deposit is received your dates will be blocked out and an email sent you. 

Q: Could I pay the entire deposit now to reserve?
A: Yes it will save time

Q: Can I pay with Cashier’s Check for the deposit?
A: No Paypal will insure your reservation much faster.

Q: How is the deposit used?
A: The deposit is only used as a security deposit, cleaning fees, dumping fees and any extra miles and times used on the generator (If applicable) will be deducted from the deposit. Deposit is mailed or refunded back through PayPal to you with-in 5-7 business days after the return.

Q: How do I pay for the time used?
A: Once we receive a security deposit an invoice for rental and rental agreement will be emailed to you within 48 hours. Invoice to be paid at time of pick up or delivery date. 

Q: How much are the dumping fees?
A: If we have to dump the tanks we charge $100.00 from your security deposit.

Q: Can I dump the waste myself before dropping it off?
A: Yes we encourage you do that before dropping the unit off, simply go online for the closest dumping station. 

Q: What are the times for pick and drop off?
A: Pick up times vary, additional $25 fee every hour will apply after drop off time and taken out of your deposit.

Q: Can I pick up the evening before or drop off early next day?​​​
A: Yes there is a $50 additional charge, please note that in the "Dates Needed" section of the PayPal security deposit.

Q: Are pets OK?
A: Each rental is different and is posted on the website page

​Q: What about insurance?
A: If you are towing a rental your vehicle insurance towing will be required, if you are driving a motor home an insurance binder is required by your insurance company prior to pick up or we offer additional insurance per day at a cost.  

Q: Can I get insurance through you?
A: Yes MBA insurance now covers additional policies if your current insurance does not provide a binder.  

Q: Can we tow anything?
A: Yes there is an additional $15 per day fee to tow behind a Motor Home. (Please check yes on the PayPal security deposit when you pay).

Q: Is there a charge to use the generator?
A: We will give you 10 free hours per day and $3.00 after (Motor homes) We offer a separate generator for travel trailers if wanted with unlimited hours (You fill with gas) for an additional $35 charge. 

Q: Can I cancel my reservation?
A: You may cancel your reservation up to 20 days prior to the pick-up date and you will be refunded your full security deposit.. With less notice than 20 days there will be a $100 cancellation fee. Please email the cancellation in writing to office@qualitytimerentals.com and note the dates you wish to cancel for and the name the PayPal reservation was under.

Q: How do I go about adding my Rental to this website?
A: Simply go to "List my Rental" and fill out what is needed. Someone will respond back within 24 hours.

Q: How long does it take to get my Rental into the rental fleet?
A: We could have your Rental posted within 48 hours once we receive the necessary info and pics.

Q: How much do you charge to have my Rental go through your rental fleet?
A: We charge owners 20% of the rental fee.

Q: How do I get paid for my rental in the fleet?
A: Renter will pay invoice 20 days prior to pick up or delivery and we will send you payment. 

Q: Can I put an enclosed or open trailer in this rental fleet too?
A: Yes we are currently looking for more commercial trailers to add to the fleet.

Q: Can I add my boat or watercraft in the fleet?
A: Yes we are looking to expand our rental fleet, please go to "List my Rental"
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Q: Can I put a luxury car through your rental program?
A: Not yet but soon. 

Q: Is there a charge for interior cleaning if we do not return the RV clean?
A: Yes a minimum of $91 per hour (We use Molly Maids) ​

Q: Is there a discount for cleaning and dumping if I don't feel like doing any of that?
A: Yes there is a No Hassle Clean and Dumping Fee for $150 (Save $41) Carpets are not included (If cleaning needed)
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Q: What is the charge for carpet cleaning if it comes back stained?
A: We charge $100 for carpet cleaning if needed, best to remove your shoes before going into the RV.
Q: ​Do people riding in the back of motor homes have to wear seat belts?
A: When it comes to regulating seat belts and RVs, the California Vehicle Code requires seat belts only for the front seat or cab. Passenger seat belts are not required in the dinette area of the RV. Therefore, passengers sitting at the dinette cannot be cited for failing to wear a seat belt since the law does not require this.
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