Q and A
Q: Do I need a specific license?
A: No just a valid driver’s license is required
Q: How do I get started?
A: Go to the recreational vehicle you are interested in, then check available dates then go to reservation page and fill out and submit then click pay now to reserve those dates and pay the deposit.
Q: Could I pay the entire deposit now to reserve?
A: Yes it will save time
Q: Can I pay with Cashier’s Check for the deposit?
A: No Paypal will insure your reservation much faster.
Q: How is the deposit used?
A: The deposit is only used as the deposit, cleaning fees, dumping fees and any extra miles and times used on the generator will be deducted from the deposit. Deposit is mailed to you with-in 5-7 business days after the return.
Q: How do I pay for the time used?
A: Pay cash for the days rented upon pick up. We will send you an email with the totals before the date you pick up the RV.
Q: How much are the dumping fees?
A: If we have to dump the tanks we charge $100.00 from your deposit.
Q: Can I clean and dump the waste myself before dropping it off?
A: Yes we encourage you do that before dropping the unit off, simply go online for the closest dumping station.
Q: Is a day considered a 24 hour period?
A: Yes from the time you are scheduled to pick up the unit till the next day is considered a 24 hour period. Any additional hours after the first hour you will be charged $25 and taken out of your deposit.
Q: Are pets ok?
A: In some cases yes, it will depend on the owner. Please inquire
Q: What about insurance?
A: In most cases your insurance may cover you for those days you use it. We can give you the VIN number and check with your insurance. If renting a travel trailer please have a current copy of your insurance policy of the truck towing the trailer.
Q: Can I get insurance through you?
A: No unfortunate we can not offer that at this time.
Q: Can we tow anything?
A: Yes there is an additional $15 per day fee to tow behind a Motor Home.
Q: Is there a charge to use the generator?
A: We will give you 10 free hours per day and $3.00 after (Motor homes) We offer a separate generator for travel trailers if wanted (8 hours free per day and $3 every hour after).
Q: Can I cancel my reservation?
A: You may cancel your reservation up to 20 days prior to the pick-up date and you will be refunded your reservation down payment. With less notice there will be a $100 cancellation fee. Please email the cancellation in writing to firstname.lastname@example.org and note the dates you wish to cancel for and the name the reservation was under.
Q: How do I go about adding my RV to this website?
A: Simply go to "List my RV" and fill out what is needed. Someone will respond back within 24 hours.
Q: How long does it take to get my RV into this program?
A: I could have your RV posted in 48 hours once we receive the necessary docs and pics.
Q: How much do you charge to have my RV/Trailer go through your rental program?
A: I charge 20% of the rental fees 30% if I have to check them out and in.
Q: How do I pay for that?
A: I will bill you once the rental leaves that day through PayPal
Q: Can I put an enclosed or open trailer in this program too?
A: Yes we are currently looking for more of those type of trailers.
Q: Can I put an exotic car through your rental program?
A: Not yet but soon.
Q: Is there a charge for interior cleaning if we do not return the RV clean?
A: Yes a minimum of $87 per hour (We use Molly Maids)